Issue solved by DC. But dont know why this happen(I will update why this happend on getting report from DC)

Downtime total : approx 5 hours
I personally thank all my clients for your co-operation on downtime


Reason for Issue: from Server provider
The applications that you have installed seems to have disabled your network interfaces that's why it was inaccessible. Once we've enabled the interfaces it worked just fine. Thanks

Note : Please be careful on installing softwares. If it affects the Network Drive the whole thing will be down after restart and end on rebooting
--------------------------------------------------


We fed on a reboot loop after restart .. Fixing it
We investigating why such happen


From Dedi Provider : Down around 4.30 hours

xxCustomer ServicesHello suraj. How may I help you?

surajView Ticket #724490
4 hours from ticket till server not accessible

mark the ticket to high priority

xxCustomer ServicesWe have forwarded your request to our Datacenter and they are working on it . At the moment we are waiting for there reply .

surajok

xxCustomer ServicesWe can understand your situation , But this server was also not accessable from our end , Hence we contact our DC Team to work on it

Is there anything else i can help you with ?

surajPlease fix it soon.. My clients are pinging me often..

xxCustomer ServicesYes i can understand this and clients will be calling you . But i assure you that i have assign this on priorty to DC end also

surajok thanks








mardi, août 12, 2014





« Retour